About Us/ Return/ Exchange/Hours
BelleXo is a Los Angeles based clothing store that is both affordable & super cute with different styles that suit everyone. BelleXo was created in 2012 and we have only been selling online for one year! Customers are our BIGGEST priority, if you have any questions or concerns whatsoever please, feel free to contact us at Bellelaviexo@gmail.com
P.S. Follow us on Instagram @Bellelavie_xo
14431 East telegraph Road
Tuesday, Thursday & Friday
The FASTEST way to get a hold of us is through our 24/7 Email service! Please feel free to email us any time at email@example.com.
Shipping & Handling
-All US orders will have a flat rate shipping fee of 7.75
-All international orders have a Flat rate shipping fee of $15 USD
All orders are shipped out within 1-2 days after the order is placed. Domestic orders take anywhere from 2-10 Business days to arrive & international orders take anywhere from 1-8 weeks. Packages are shipped via USPS.
You will be emailed tracking & any other additional information, so please provide us with the best email to contact you at.
IN STORE PICK-UP:
YES WE DO IN STORE PICK UPS & HOLDS :) If you are in the California area & would like to avoid a shipping fee. Please email us to set up a time/date. We can hold your items until you're ready to pick them up. Email: Bellelaviexo@gmail.com
We also do holds for up to 3 days! Just email us what you would like & feel free to pick it up in our store within our 3 day holding period :)
Return & Exchange :
- BelleXo has a 14 day policy of exchange or store credit ONLY. For either one you must contact us within 14 days after your order is shipped out. If your already know what you want to exchange the item for, please contact us immediately since our items sell out quick & we can hold the items for you until we receive your exchange!
- If you have any problem with an item please send us an email at Bellelaviexo@gmail.com & we would be happy to offer our help.
- Items must NOT be worn or have any kind of damage. ALL ITEMS MUST BE SMOKE FREE/PERFUME FREE! WE WILL NOT ACCEPT THE ITEM IF WE BELIEVE IT WAS WORN! Bathing suits/ Bikinis must be returned with all labels on bottoms. Any tags must be on the item. We are NOT responsible for return labels, if you have any questions before purchasing a product please email us & we will help you with sizing:)
- PLEASE INCLUDE YOUR ORDER NAME, ORDER # & CONTACT EMAIL IN THE PACKAGE :)
- To return a product after emailing us you may send the product to:
14431 E Telegraph Road
Our sizes are mostly true unless stated otherwise in the description
We understand how hard online shopping is, so if you have any questions at all about any item feel free to email us 24 hrs a day @ Bellelaviexo@gmail.com